The acronym FCAPS stands for Fault, Configuration, Accounting, Performance, and Security. It serves as a network management model and framework of the ISO Telecommunications Management Network. This represents the individual categories within the ISO model that specifies the tasks involved for the overall network management process.

For some organizations that use the model, “Administration” replaces “Accounting”. First introduced during the early 80’s, FCAPS was used to separately identify and single out the varying protocol standards, with each having its own function.

Every organization requires a proper Information Technology (IT) infrastructure for effective management. With this in place, problems or mishaps can be easily detected and corrected. Repair time can be shortened thus reducing system downtime and minimizing revenue losses.

The Five Aspects of Management

  • Fault Management
  • This is the process of the domain that identifies and pinpoints problems within the network. Unless problems are detected, nothing can be done to correct them and improve the efficiency of the system. Hence, this part of the entire management process is crucial. Once problems are identified, steps can be taken to correct them.

  • Configuration Management
  • This part is the monitoring and controlling of daily operations. It is important that all programming and hardware changes are coordinated within the network for easier maintenance. The same also applies when new programs, applications, or equipment are added into the network. Similar procedures must also be observed when removing systems or programs.

  • Accounting Management
  • This part of the system relates to billing management. Usage statistics for users are gathered so that they can be billed accurately. Also, this helps in the enforcement of usage quotas.

  • Performance Management
  • This level is charged with overlooking the entire performance of the network.
    It assesses the network’s performance in terms of the average number of messages successfully delivered through a communication channel. This can be done through the gathering of analysis of performance data. Trend forecasting can then be used on this data to alert management of any imminent threat to the system.

  • Security Management
  • This level of management will help reduce the possibility of sabotage or unauthorized access into the network by illegal users. This part involves the authentication and authorization of users as well as the encryption of data to protect the confidentiality of user information and rights.