Error 403

Error 403 is also known as the Forbidden Error. This is an error message that indicates that the user is not allowed to view a certain Web page. This can be because the website is blocked or because browsing permissions have been turned off. It means that the user can communicate with the server, but the server doesn’t allow access to what has been requested.

HTTP protocol allows the Web server to provide this response without giving specific reasons. In short, Error 403 is a ‘No response’ message by the Web server without further argument allowed.

Try accessing the following URLs:


The following URLs should fail with an error 403 saying: Forbidden or HTTP ERROR: 403

What To Do

Here are some ways to resolve Error 403:

  • Make sure you entered the correct URL.
  • You have to confirm if you have come across a website with a “No directory browsing” problem. The URL usually ends with a slash (/) rather than a name of a specific Web page, such an HTML or HTM. If this happens, you need to access individual Web pages before arriving at the website through hyperlinks.
  • Go to the Main page of the website and look for a search function.
  • Try changing the file extension for the URL such as PHP, HTM, SHTML and HTML.
  • Go to Google or other search engines, then search for a similar page.
  • Check the error log on the Control Panel for more information and follow the step by step process:
    1. Access the Control Panel.
    2. Click on the Error Log icon. A record of the most recent error messages displayed by your web browser will appear.
    3. In this list you will find detailed information about each error including:
      • information about the client receiving the error
      • time and date of the error
      • information about which folder or file is generating the error
      • description of the error